FAQ Page
​Have a question?
We’ve got you covered.
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Whether you want to know how our tours work, how rentals are handled, or what gear and brands we trust on the water, you’ll find most of it right here in our FAQ.
If your question is not answered below, just reach out. Our crew is always happy to help and make sure you get the info you need before you hit the water.
DO I NEED A PARTNER?
Our main rental fleet features the Rainbow Orca Expedition, a stable sit-on-top kayak that is 4.2 meters long (just over 14 feet).
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While these kayaks are designed for two paddlers, they are also perfectly capable of being handled by one. Many of our guests, from younger paddlers to those with a bit more life experience, paddle them solo with ease.
So, do you need a partner? Not necessarily.
Some prefer sharing the paddle time with a buddy, others enjoy the freedom of going solo. The choice is entirely yours.
Children under ten ride free and can sit comfortably in the middle seat in a non-paddling position.
Want to see the Orcas in detail?
Visit Rainbow Kayaks Orca Expedition or watch them in action on our YouTube Channel.
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We also have sit-inside options, both single and tandem, available in non-summer months only generally.
ARE YOU LICENSED AND INSURED?!?
Absolutely.
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We are fully certified and licensed to operate as a watersport provider in Malta, and we’re registered with Transport Malta.
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Our license covers all territorial waters of Malta, Gozo, and Kemmuna.
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We are also fully insured, including our drone operations.
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Event coordinators or HR departments can request our credentials by emailing us.
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Want to read some reviews from our previous and current guests? Click here
WHAT SHOULD I BRING WITH ME ON MY TOUR?
Required/Highly Recomended Items:
• Water: at least 2 liters per person. In summer, we freeze a 2 liter and refill our water bottle as needed, for winter, one 2 liter is fine.
• SPF 50+ sunscreen (all year). Even Maltese paddlers burn.
• Proper footwear (old trainers are perfect; flip flops are unsafe).
• Towel
• Change of clothes and socks, and even some layers for winter
• SPF hat or cap with neck and ear protection
• SPF clothing or rash guard• Snacks like nuts, fruit, trail mix, or ftira
• Sunglasses
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Optional but Recommended:
• Camera or phone protection (your responsibility)• Waterproof rechargeable headtorch for caves
​• Good vibes
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept credit and debit cards, gift cards, Revolut, bank transfers, and BoV Mobile Pay. Rarely, we accept cash. Reach out to inquire.
DO YOU OFFER GIFT CARDS?
We sure do! All you have to do is CLICK HERE to order!
You can send one instantly or schedule it for a birthday, anniversary, or special occasion.
WHAT IS YOUR POLICY FOR CANCELING A TOUR?
You can reschedule, refund, or transfer your tour to someone else if you contact us at least 48 hours before your booking.
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Cancellations within 48 hours are non-refundable. Deposits are also non-refundable if you cancel within 48 hours.
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If we cancel due to weather or safety, you’ll receive a full refund (including deposits) within three business days.
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Transfers due to wind or bad weather are always free of charge.
WHERE WILL OUR TOUR BEGIN?
We carefully select the best launch sites for calm, safe conditions and scenic routes.
You’ll receive full details about your meeting point and start time 3 to 5 days before your tour.
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If you don’t have a car, you can use Public Transport, eCabs, or Bolt.
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The benefit of kayaking in Malta is flexibility, as in, if one bay is rough, we simply move to the calmer side of the island.
IS IT TRUE THAT I MIGHT BE ON YOUTUBE OR OTHER SOCIALS?
Yes, you may appear in our YouTube videos or social media posts.
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We include a media release in our waiver form, but you can opt out anytime.
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Visit our YouTube Channel, join our Facebook Community, follow us on Instagram, and check out our TikTok.
DO YOU HAVE LOCKERS TO PUT YOUR STUFF WHILE YOU KAYAK?
We don’t have lockers as we are a mobile outfit, but each kayak includes storage hatches (or areas) and a 10 to 15L dry bag for your belongings.
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Please remember that nothing on the sea is 100% waterproof, so bring only what you can afford to lose.
How much is a guided tour?
Generally, our guided tours start at €15 to €20 per person per hour with a three-hour minimum for public tours.
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Prices do vary by duration, group size, and event type, inquire for pricing.
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Group discounts and private tours are available, inquire for pricing.
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Please note: Kayaks are not rented without a guide.
Still have questions? Give us a call and we’ll be happy to help. +356 77200202